🧶 Refunds & Returns Policy

At Yarn & Laser, we craft each item with care and precision—and we want you to love your order as much as we loved making it. If something’s not quite right, here’s how we can help.

⏳ Return Window

• We accept returns or exchanges on non-customized items within 30 days of purchase.
• After 30 days, all sales are considered final.

🧵 Defective or Incorrectly Customized Items

• If your item arrives defective or incorrectly customized, we’ll make it right.
• We’ll replace or refund the item once the original is returned—we’ll cover the return shipping.

💻 Digital Downloads

• No refunds on digital files once delivered.
• If you run into technical hiccups, reach out—we’re happy to help troubleshoot.

🎁 Gift Cards

• Gift cards are non-refundable and non-exchangeable.

🏷️ Sale Items

• Items purchased on sale will be refunded at the sale price, if eligible.

📬 Need Help?

Questions or issues with your order? Email us at returns@yarnandlaser.com